Privacy Policy

1. Who we are

Merit Vision ("we", "our", "us") provides data analytics, AI/ML, web scraping, and related services. This Privacy Policy describes how we handle personal information when you visit our website or use our services.

2. Information we collect

• Contact information: name, email address, phone number, company details (when you submit forms or contact us).
• Usage data: pages visited, clicks, referring URLs, device/browser type, and approximate location (via analytics and cookies). See our Cookie Policy for details.
• Account data: if you create an account, we may store credentials, preferences, and subscription details.
• Service data: information you provide for analytics projects or integrations, handled under applicable agreements.

3. How we use information

• Provide, operate, and improve our website and services.
• Respond to inquiries, provide support, and communicate updates.
• Personalize content and measure the effectiveness of our marketing.
• Maintain security, prevent fraud, and comply with legal obligations.

4. Legal bases (EEA/UK)

Where applicable, we process your data under one or more legal bases: consent, contract performance, legitimate interests, legal obligation, or vital interests.

5. Sharing of information

We may share information with trusted vendors (e.g., hosting, analytics, payment, support) bound by confidentiality and data processing agreements. We may disclose information to comply with law, protect rights, or as part of a business transaction (e.g., merger, acquisition) subject to safeguards.

6. International transfers

Your data may be processed in countries other than your own. When transferring data internationally, we implement appropriate safeguards such as Standard Contractual Clauses where required.

7. Data retention

We retain personal information only as long as necessary for the purposes described, to comply with legal obligations, resolve disputes, and enforce agreements.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, and to data portability. To exercise these rights, contact us at [email protected]

9. Security

We employ technical and organizational measures to protect personal information. No method of transmission or storage is 100% secure; we continuously improve our practices.

10. Children

Our services are not directed to children under 13 (or as defined by local law). We do not knowingly collect personal data from children.

11. Contact

For questions about this policy or our privacy practices, contact [email protected]